1plus Terms and Conditions – Know the Rules, Play With Confidence

These Terms and Conditions govern your use of the 1plus platform. By registering an account or using any feature on this site, you confirm that you have read, understood, and agreed to all terms set out below. Please read them carefully before you start.

Platform Rules Account Eligibility Responsible Gaming Philippines Market

1. General Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and 1plus ("the Platform", "we", "us"). By accessing or using the 1plus website at 1plus.id, creating an account, placing any bet, or participating in any promotion, you acknowledge that you have read and accepted these Terms in full. If you do not agree with any part of these Terms, you must immediately stop using the platform and close your account. These Terms are governed by the laws applicable to the Philippines and are subject to change at any time; the most current version will always be published on this page. Continued use of the platform after any update constitutes acceptance of the revised Terms. If you have any questions about these Terms, please consult the FAQ page before using the platform.

2. Eligibility and Account Registration

To register and use 1plus, you must be at least 21 years of age, be a resident or located within a jurisdiction where online entertainment of this nature is lawful, and provide accurate and truthful personal information during registration. Only one account per person is permitted; creating multiple accounts, using shared identities, or registering on behalf of another person is strictly prohibited and will result in account suspension. You are solely responsible for keeping your login credentials secure and for all activity that occurs under your account. If you believe your account has been accessed without your authorisation, contact 1plus support immediately. The platform reserves the right to request identity verification documents at any time and to suspend access until verification is satisfactorily completed.

3. Deposits, Withdrawals, and Payments

All financial transactions on 1plus are processed in Philippine pesos (PHP). Supported deposit and withdrawal methods include GCash, Maya, and selected local Philippine bank transfers. You may only deposit funds from payment accounts that are legally registered in your own name — using third-party payment accounts is not permitted and may result in the cancellation of winnings and suspension of your account. Withdrawal requests are subject to identity verification and any applicable wagering requirements attached to bonus funds. Processing times vary by payment method; e-wallet withdrawals are typically faster than bank transfers. The minimum and maximum transaction limits for each method are shown within your account dashboard. 1plus reserves the right to delayor withhold withdrawals pending investigation where fraudulent activity, bonus abuse, or policy violations are suspected.

4. Bonuses and Promotions

All bonuses, free bets, and promotional offers available on 1plus are subject to specific terms that are published alongside each offer on the Promotions page and the Latest Promotions page. Unless otherwise stated, bonus funds are credited to a separate bonus balance and must meet the stated wagering requirements before any withdrawal can be processed. Wagering requirements specify how many times the bonus amount must be turned over on qualifying bets before the bonus converts to withdrawable cash. Attempting to circumvent wagering requirements — for example, by placing opposing bets on the same event — is considered bonus abuse and will result in the cancellation of the bonus and any associated winnings. Only one welcome bonus is available per registered account, per household, and per device. 1plus reserves the right to modify, suspend, or cancel any promotion at any time without prior notice; members who have already opted in before a change are subject to the terms that were active at the time of opt-in.

5. Rewards Programme

The 1plus Rewards Programme allows members to accumulate loyalty points on qualifying bets and wagers placed across sports betting and casino-style games. Points are credited automatically to your account after eligible activity and cannot be transferred between accounts. Loyalty tier upgrades and the associated benefits are reviewed on a rolling basis and are subject to minimum activity thresholds that are detailed in the Rewards section. Points have no cash value and cannot be exchanged for PHP directly; they are redeemable only for the benefits specified within the programme at the time of redemption. 1plus reserves the right to adjust the points structure, tier thresholds, and available rewards at any time. Any accrued points that are found to have been obtained through fraudulent betting activity or bonus abuse will be forfeited without compensation.

6. Betting and Gaming Rules

All sports bets placed on 1plus are subject to the specific rules applicable to each sport, league, and market type, which are displayed at the point of bet placement. Once a bet is confirmed, it cannot be changed or cancelled unless a cash-out option is explicitly available and active for that bet. In the event of a technical error, system malfunction, or data feed failure that results in the display of incorrect odds or outcomes, 1plus reserves the right to void affected bets and return stakes to members' accounts. For casino-style games, all results are determined by certified random number generation and are final once a game round is completed. Members who are found to be using automated betting software, exploiting software bugs, or engaging in collusion with other members will have their accounts suspended and winnings forfeited. Disputes about the outcome of any bet or game round must be submitted through the support channels within 30 days of the event in question.

7. Responsible Gaming

1plus is committed to providing a safe and responsible entertainment environment for all Filipino players. The platform offers a full suite of responsible gaming tools including deposit limits, session time reminders, and self-exclusion options, all accessible directly from your account settings at any time. Members who feel they may be developing a problematic relationship with gambling are strongly encouraged to make use of these tools before the issue escalates. Self-exclusion requests are processed promptly and, once active, prevent the member from logging in, depositing, or placing bets for the duration of the exclusion period chosen. Full details of every available tool, and links to external support organisations available in the Philippines, can be found on the Responsible Gaming page. The 1plus platform is intended solely for entertainment purposes for adults aged 21 and above; using the platform as a source of income or to recover financial losses is strongly discouraged.

8. Privacy and Data Use

The personal information you provide when registering and using 1plus is collected and processed in accordance with our Privacy Policy, which forms part of these Terms by reference. We collect only the information necessary to operate your account, verify your identity, process transactions, and comply with applicable legal and regulatory obligations. Your data will never be sold to third parties for marketing purposes. We may share information with payment processors, identity verification services, and regulatory bodies where required by law or platform policy. You have the right to request access to the personal data we hold about you, and to request corrections where information is inaccurate. Please review the full Privacy Policy for complete details on how your data is handled, stored, and protected.

9. Account Suspension and Termination

1plus reserves the right to suspend, restrict, or permanently close any member account at its sole discretion, including but not limited to cases involving suspected fraud, money laundering, bonus abuse, multi-accounting, underage gambling, or breach of any of these Terms. In the event of suspension, any pending withdrawal requests will be held pending investigation and may be cancelled if the investigation confirms a policy violation. Members who wish to close their own account voluntarily may do so at any time by contacting support; any remaining real-money balance will be returned via the original deposit method after identity checks are completed. Accounts that have been inactive for an extended period may be subject to a dormancy policy, details of which will be communicated to the registered email address on file. If you believe your account has been suspended in error, you may raise a formal dispute through the platform's support channels for review.

10. Limitation of Liability

To the fullest extent permitted by applicable Philippine law, 1plus, its directors, employees, partners, and technology providers shall not be liable for any direct, indirect, incidental, or consequential loss arising from your use of the platform, including but not limited to loss of funds due to technical failure, interrupted internet connectivity, or delays caused by third-party payment processors. The platform is provided on an "as available" basis and we do not guarantee uninterrupted access at all times. We make no warranty that the platform will be free from errors, viruses, or other harmful components, and it is your responsibility to ensure your device is adequately protected. Nothing in these Terms limits liability for fraud, death, or personal injury caused by gross negligence, as such limitations are not permitted under applicable law. If you have questions about your rights under these Terms, the FAQ page provides additional guidance.

11. Changes to These Terms

1plus may update or revise these Terms and Conditions at any time to reflect changes in platform features, applicable law, or regulatory requirements. When material changes are made, we will publish the updated Terms on this page with a revised effective date. We may also notify registered members via their registered contact details where the changes are significant. It is your responsibility to review these Terms periodically to stay informed of any updates. Your continued use of the platform after the updated Terms are published constitutes your acceptance of the changes. If you do not agree with the revised Terms, you must stop using the platform and may request account closure at any time.

Last updated: 2025. These Terms and Conditions apply to all members of the 1plus platform operating in the Philippines market. For questions, visit the FAQ page or contact us at [email protected].

Quick Questions About Our Terms

The most common questions Filipino players ask about the 1plus platform rules.

You must be at least 21 years of age to register and use the 1plus platform. This age requirement applies to all Filipino players regardless of location within the Philippines. During the registration and identity verification process, we may request documentation to confirm your date of birth. Accounts found to belong to underage users will be immediately suspended and any balance returned via the original payment method after review. If you are unsure whether you meet the eligibility requirements, please visit the FAQ page for full details.

No — only one account per person is permitted on 1plus. Creating duplicate accounts, whether under the same name or different identities, is a direct violation of these Terms and will result in the suspension of all linked accounts and the forfeiture of any balances or bonus funds associated with them. If you have accidentally created more than one account, please contact support immediately to have the duplicate closed before it is detected and actioned automatically. The single-account policy also applies per household and per shared device in certain circumstances.

Wagering requirements specify how many times a bonus amount must be turned over on qualifying bets before it can be withdrawn as real cash. For example, a bonus with a 20x wagering requirement means the bonus amount must be staked in full twenty times on eligible games or sports markets before any withdrawal of that bonus value is permitted. The specific wagering requirement attached to each offer is clearly stated on the Promotions page. Progress toward completing wagering requirements can be tracked from your account dashboard. Bets that are placed on excluded markets or at odds below the minimum threshold do not count toward wagering progress.

You can request voluntary account closure at any time by contacting 1plus support. Once the closure request is submitted and identity verification is confirmed, any remaining real-money balance in your account will be returned to you via your original deposit method. Bonus balances that have not yet met wagering requirements will not be returned. If you are requesting closure for responsible gaming reasons, we strongly recommend exploring the self-exclusion tools available on the Responsible Gaming page as these can be activated immediately while your closure request is being processed.

Ready to Get Started?

Now that you know the rules, join Filipino players already on 1plus. Registration is free, fast, and open to all eligible players in the Philippines aged 21 and above.