At 1plus, we want every Filipino player to enjoy entertainment the right way — with clear limits, helpful tools, and access to support whenever it's needed. Gaming should always be fun, never harmful.
Responsible gaming is at the heart of everything we do at 1plus. Here's how we help you stay in control.
You can set a daily, weekly, or monthly deposit limit directly from your 1plus account settings at any time. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory cooling-off period. This gives you a firm financial boundary so your entertainment spending stays predictable and within your personal budget. Lower your limit instantly, or request an increase — which only activates after a 7-day review period to protect you from impulsive decisions. Managing your spend is one of the most effective ways to keep gaming enjoyable for the long term.
Losing track of time is one of the most common signs that gaming is moving from entertainment to habit. 1plus lets you set session time reminders so you receive a clear notification after a set number of minutes or hours of continuous play. These reminders appear as on-screen alerts and prompt you to take a break, review your session activity, or log out entirely. You are always free to continue after reviewing the alert, but the pause itself encourages mindful decision-making. Regular breaks are strongly recommended by responsible gaming experts and help maintain a healthy relationship with online entertainment.
If you feel you need a short pause from gaming, the Take a Break feature lets you temporarily suspend your account for 24 hours, 7 days, or 30 days without permanently closing it. During a break period, you will not be able to log in, place bets, or access any gaming features on the platform. All pending withdrawals will still be processed normally so your funds remain fully accessible. This tool is designed for players who recognise they need a reset but are not ready for full self-exclusion. Taking a break is a sign of self-awareness and strength — and 1plus fully supports that decision.
Self-exclusion is the strongest tool available and is intended for players who believe their gaming has become genuinely problematic. By requesting self-exclusion, your account will be permanently closed and you will be blocked from creating a new account for a minimum period of six months, up to a lifetime ban if you choose. Our support team processes all self-exclusion requests promptly — typically within 24 hours — and the restriction cannot be reversed during the exclusion period under any circumstances. We strongly encourage any player who feels they may have a problem to use this tool without hesitation. Your wellbeing is always more important than platform activity, and our team is here to help you through the process.
Problem gambling can affect anyone regardless of age, income, or background, and it often develops gradually rather than all at once. Common warning signs include spending more money than you can afford, borrowing funds to gamble, feeling anxious or irritable when not playing, and neglecting family, work, or daily responsibilities because of gaming. If you find yourself chasing losses — continuing to play in an attempt to win back money you have already lost — this is one of the clearest indicators that gaming has moved beyond healthy entertainment. Other signs include hiding your gaming activity from friends and family, or feeling that you cannot stop even when you want to. If any of these signs resonate with you, please reach out to our support team or contact one of the Philippine helplines listed below — speaking up is the most important first step.
You are never alone. These organisations provide free, confidential support to Filipinos affected by problem gambling.
National Center for Mental Health
The NCMH operates a 24/7 crisis hotline that provides immediate, confidential mental health support for Filipinos in distress. If gambling-related stress, anxiety, or depression is affecting your daily life, trained counsellors are available around the clock to listen and guide you toward the right professional help. You can reach the NCMH hotline at 1553 — the call is free from any landline in the Philippines.
Peer Support Community
Gamblers Anonymous Philippines offers regular peer support group meetings for individuals struggling with compulsive gambling. The programme follows a proven 12-step recovery model and is entirely free to join, with no membership fees or formal registration required. Sharing your experience with others who truly understand can be a powerful part of recovery. Meetings are held in various locations across Metro Manila and key provincial cities, making support accessible to Filipino players nationwide.
In-Platform Assistance
Our dedicated support team is available to help you activate any responsible gaming tool, process a self-exclusion request, or simply talk through your options without judgement. You can reach us via the contact details on the FAQ page and expect a prompt, caring response. We treat all responsible gaming queries with full confidentiality and the highest level of priority — your safety always comes first on the 1plus platform.
Quick answers to the questions Filipino players ask most about staying safe on 1plus.
Ready to enjoy safe, responsible entertainment on 1plus? Register today or log in to access your responsible gaming tools and keep every session on your terms.